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11 July 2026

TRAI directive on blocking 1600 number series calls

The directive involves a specific regulatory action by TRAI, a statutory body, concerning digital governance and the integrity of official communication channels, which is a relevant topic for GS2 governance and regulatory framework questions.

1 min read Day 2 of 4 1 questions 1 prelims

Notes

  • TRAI has issued a directive prohibiting caller identification apps from blocking calls originating from the 1600 number series.
  • The 1600 series is designated for communications from regulated entities and government bodies to citizens.
  • The objective of the directive is to enhance the trustworthiness of official communications.
  • Promotional calls originating from the 140 number series are restricted from being tagged or filtered by third-party apps.
  • Blocking of promotional calls from the 140 series is managed exclusively through the Do Not Disturb (DND) registry maintained by TRAI.

Part of a longer story

This is day 2 of 4 in TRAI regulation of caller identification apps, which has been running since 9 July 2026. Reading it whole is usually worth more than reading today alone — the exam asks how something developed.

Questions

  1. Discuss the role of the Telecom Regulatory Authority of India (TRAI) in regulating communication channels to ensure the integrity of government-to-citizen outreach. How does the management of specific number series contribute to public trust in digital governance? 150 words
    Attempt this — 150 words in 8 min
    0 / 150 words 8:00

Prelims

  1. Which of the following statements regarding the regulation of telecommunication calls by TRAI is correct?