Topics
250 words
Topic

Digital Governance

Digital governance refers to the integration of information and communication technologies into the administrative processes of the state to enhance service delivery, transparency, and public participation.

Why it matters

  • Reduces bureaucratic friction and administrative delays through automated workflows.
  • Promotes fiscal transparency by minimizing leakages in the distribution of welfare benefits.
  • Enhances citizen engagement by creating accessible platforms for feedback and grievance redressal.
  • Facilitates data-driven policy formulation by leveraging real-time analytics.

How it is asked

Focus on the transition from e-governance to digital governance, the role of digital public infrastructure in financial inclusion, and the challenges related to data privacy and the digital divide.

In the syllabus